1-on-1 Chat

Giving you the tools to maximise productivity

Dynamix’s global real-time chat provides point to point texting to include file and screen sharing between 2 or more participants on their secure network.

Remove the need for time consuming emails and contact the people you need to ensure your questions are answered quickly.

Dynamix’s chat includes presence; the ability for the recipient to set their status (i.e. available, busy, do not disturb, away)

Customer Service at the forefront

Dynamix’s live chat is a perfect medium not just for sales but for customer support and services. It’s an extremely cost-efficient way for businesses to support large volumes of communication as a single chat agent can usually handle 3 – 5 active transaction at the same time.  

For your customers, it’s extremely accessible because they simply land on your website and launch a session. There are no dialect or language barriers as there are with phone calls.  

FEATURES

24/7 SUPPORT

You have access to highly skilled 24/7 support center

REPORTING

Analyze metrics and track your chat volume and agent productivity

CHAT PRESENCE

Let everyone know your availability by setting a status

INCREASE PRODUCTIVITY

Remove the need for time consuming emails and contact the people you need to ensure your questions are answered quickly

GET STARTED WITH 1-on-1 Chat!

DYNAMIX IS YOUR COMMUNICATION SOLUTION

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